Wireless Basics And Troubleshooting
Common Reasons For Wifi Connectivity Issues
Known Problem Devices
- Wireless Printers**
- Wireless Routers**
- Cellular Hotspots
- Google Chromecast
- Roku
- Microwaves
** (ONLY if the wireless function cannot be turned off)
What Can You Do
- Use Ethernet when possible. Wired connections are always stronger, faster and more reliable than wireless connections.
- Plug in your printer and turn off its wireless functionality. ITS will provide the wire necessary to hook your computer up to your printer if you do not have one.
- Check your cell phone for an active hotspot. Most smart phones can broadcast wifi to other devices.
- Keep an open eye for competing signals. If a friend or neighbor has a wireless printer or wireless router, explain to them the problem of competing signals.