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Coverage

ITS provides WiFi in all buildings and a large amount of green-spaces across campus.

Support

A group of students, working exclusively to provide network assistance is available to assist you in all things related to connecting to MVNU’s network and troubleshooting problems therein.

Hours of Operation:

6PM-9PM 7 Days a week

Contact us:

In-Person: Birch E Lobby Office

Text: 740-324-5545

Email: wifi@mvnu.edu

Self Help

We have 3 articles with specific details related to Wi-Fi information should you want to know more.

How Wi-Fi Works

Roaming and Roaming Problems

Common Roaming Problems

FAQ

 How do I force the sign in page on my device? (Splash Page)

You can either forget the wifi network in your wifi settings, or try going to splash.mvnu.edu in your browser.

 Is there a reason why some games don't work on my xbox?

We have recently found that games such as Gang Beasts and Grand Theft Auto do not work on the wifi. We are working on a solution but currently do not know when it would be fixed. If you are having problems with a different game, please send us a message!

 Why is the wifi so bad in my dorm room/apartment?

It's possible that you're connected to the WAP(Wireless Access Point) in the room/apartment next to you. You can check this by going to http://my.meraki.com and see what the name of the access point is. If you're connected to a neighbors, try turning your wifi off and back on and it should reconnect you.

 How do I submit a support ticket?

You can submit a ticket by going to support.mvnu.edu. Watch this video for detailed directions.

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