How to setup a Shared Mailbox for Mail Merge

Secondary email accounts are now being set up with server-side permissions. They will appear automatically in outlook without needing a password.

The best practice to run a mail merge from a secondary account is from its own email profile. The process below guides you through this one-time setup on Office 365 Outlook (for Windows).

Set up an Outlook profile for a shared mailbox

1. Close Outlook.

2. Click the Windows Logo start button in the bottom left, type Control Panel and click on this in the search results.

3. Click on Mail.

   Open

   

4. Click Show Profiles.

   Open